Building Compassion and Trust with Enhanced Patient Communication
CPEP’s Enhanced Patient Communication Seminar is designed to help you refine your patient communication skills. The intensive 10-hour Seminar offers a personalized learning experience tailored to your interests and questions.
“[The Seminar] makes you realize that you are not alone. This class will help the “Type A’s” streamline their care with more focused and individual communication strategies.” - Enhanced Patient Communication Seminar Participant
Who Benefits from the Enhanced Patient Communication Seminar?
The Seminar is appropriate for all healthcare professionals who wish to improve their patient communication skills. Physicians, physician assistants, advanced practice nurses, podiatrists, dentists and other healthcare professionals are also invited to enroll.
When Enhanced Patient Communication Can Help
There are many situations in which a new perspective on patient communication can make a difference, including:
- Difficulty demonstrating empathy
- Delivering difficult or disappointing news to patients
- Responding to other complaints from patients or their families about perceived inappropriate communication
Upcoming Enhanced Patient Communication Seminars
The Enhanced Patient Communication Process: What to Expect
The Enhanced Patient Communication Seminar is a 10-hour Seminar, split across two afternoons (one week apart), with an optional six-month follow up program. Both are offered remotely and in-depth engagement is expected from all participants.
Step 1: Enrollment - After your initial registration, you will receive an e-mail confirmation of enrollment within 48 – 72 hours.
Step 2: Online Seminar - Enrollment is limited to eight participants, allowing each healthcare professional the opportunity to identify and work on individual goals. The Seminar includes a behavior style profile, interactive discussions, simulated patient exercises, and a personal Plan of Action to help drive change and improve patient communication.
Step 3: Seminar Completion - After the Seminar, you will receive a post-seminar report with recommendations from the faculty that can be released to a third party at your request.
Step 4: Optional Follow-Up Program - If desired, you can continue to work with the seminar faculty to receive ongoing feedback, coaching, and support.
Impact & Testimonials
In anonymous surveys, Enhanced Patient Communication Seminar participants rated the program at 4.2 / 5.0, where 4 = very helpful and 5 = extremely helpful.
“The faculty were disarming from the beginning…No shaming but the delivery of the information was on point and with empathy towards the students and patients who we care for.”
“I was well aware that the people in my group shared similar challenges and traits and it helped with my own development watching them work through the role plays.”
The Enhanced Patient Communication Seminar Is Eligible for CME Credits
UCHealth Community Hospitals accredited by the Colorado Medical Society to provide continuing medical education for physicians.
Seminar CME: 11 AMA PRA Category 1 Credits™
UCHealth Community Hospitals designates this live activity for a maximum of 11 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. CPEP and all others in control of the content of this activity report no relevant financial relationships that create a conflict of interest for Accredited Continuing Education.
Enhanced Patient Communication Seminar Pricing
Seminar Cost: $1,750
Follow-Up Program Cost: $1,750